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Showing posts from March, 2025

The Performance Management Cycle: A Step-by-Step Approach

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Performance Management What is performance Management? Performance management is a management tool that contributes to achieving a high organisational performance. This process creates an environment for employees to perform best and in alignment with the organization's overall goals. It allows organisations to set goals, and evaluate and review the achievement. And also, it measures workers' performance. Most importantly, it can be a very effective motivator, which contributes to achieving organisation goals successfully. Robert Bacal (1999) defined Performance Management as: "An in-progress statement process, undertaken in partnership, between a worker and his or her immediate manager that involves establishing clear expectations and accepting the jobs to be done".  Outcome of effective performance management Clarifying job responsibility, expectations and results. Enhancing individual and group productivity and efficiency. Developing capabilities through feedback. ...

How to Set and Monitor KPIs in the Banking Industry

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Key performance Indicators in Banks ​   Once an institution understands its objectives, KPIs are metrics that allow organization to measure, monitor, and assess  performance.  They should be regularly reviewed and monitored to ensure their relevan t to the t argets. These can vary depending on the types of company or industry . In this article,  we  deliver facts  required for  understanding and optimizing banking KPIs to unlock the vault of knowledge that lies within . S o,  buckle up,  and  get ready for a journey through banking KPIs, and prepare to give a free rein to the full potential of these metrics. Why Do You Need  to  Track KPI Metrics  for   Banks? Banks have various objectives, such as financial, operational, customer service, risk and compliance adherence etc. KPIs allow bank s  to track progress toward these goals, understand business growth, and identify  key problem areas to achieve success....